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Terms of Service

Last updated: October 17, 2026

These terms govern the use of Peithad, an artificial intelligence agent that helps you analyze and manage your TikTok ads. "We" means Peithad. "You" means the person or company that creates the account. By using Peithad you accept these terms; if you don't agree, don't use it.

These terms include a limitation of liability (section 10). If we don't enforce a clause at some point, that doesn't mean we waive it.

1. Private beta

Peithad is in private beta: only invited people can sign in. During the beta some features may change, break or be removed, and it helps us a lot when you tell us what you find.

2. Your account

  • You're responsible for the security of your account and password, and for what is done with them. We're not liable for losses caused by failing to protect them.
  • You must be over 18 and give us real information. Accounts are created by people, not bots.
  • You're responsible for the ad accounts you connect: you must be authorized to manage them.

3. What the agent does and doesn't do

  • Peithad reads the TikTok data you authorize and uses artificial intelligence to answer you, prepare reports, suggest ideas and, if you ask or approve, make changes to your campaigns.
  • Automated rules you turn on (for example, pausing an ad that exceeds a certain cost) act on their own based on the conditions you set. Review them before turning them on.
  • AI can make mistakes. Its analysis and recommendations are an aid, not a guarantee of results. Decisions about your campaigns, budget and ad spend are yours.
  • You pay your ad spend directly to TikTok; it's not part of what you pay us.
  • Peithad is not affiliated with TikTok. If TikTok changes or limits its API, some features may become unavailable.

4. Plans, credits and payments

  • Each agent answer uses credits based on its actual AI usage. Paid plans (Pro and Agency) are monthly and include credits that renew each period and don't roll over. Credits you buy separately don't expire.
  • Prices are in US dollars (USD) and charged in advance for each period. Taxes may apply depending on your country.
  • If you cancel, you keep your plan until the end of the paid period and won't be charged again.
  • Payments are processed by Lemon Squeezy or Mercado Pago, under their own terms.

5. Refunds

We never want you to feel overcharged. If Peithad didn't work for you, write to hello@peithad.com and we'll sort it out. For example:

  • If within 7 days of your first payment for a plan it's not for you, we refund the full payment.
  • If your plan renewed but you meant to cancel and haven't used it since, we refund that renewal.
  • If the service was down for an extended time, we make it up to you with credits.

Outside these cases, we review each request in good faith, taking into account the credits already used. This doesn't limit your rights under consumer protection law.

6. Cancellation and account deletion

  • You can cancel your plan at any time from the subscription management link you receive with each payment, or by writing to hello@peithad.com. Cancellation takes effect at the end of the paid period.
  • You can ask us to delete your account by writing to hello@peithad.com from your account's email. Once deleted, your data becomes inaccessible immediately, is removed from our active systems within 30 days and from backups within 60 days. After that it can't be recovered.
  • We may suspend or close an account that breaks these terms, puts the service or other users at risk, or abuses or threatens our team. Unless it's urgent, we'll tell you first and give you the chance to fix it.

7. Changes to the service and prices

  • We may change, improve or remove features. If we remove something important you pay for, we'll let you know in advance.
  • If we change your plan's price, we'll email you at least 30 days before. The new price applies from the next period, and you can cancel before then if you don't agree.

8. Prohibited use

You may not use Peithad to:

  • Access accounts or data that aren't yours or that you're not authorized to manage.
  • Create or manage ads that break the law or TikTok's advertising policies (for example, scams, prohibited products or misleading advertising).
  • Bypass or interfere with security, credit limits or usage limits.
  • Overload the service, reverse engineer it or scrape data in an automated way.
  • Deceive, harass or impersonate others, including our team.
  • Share your account or resell access without our written permission.

To report abuse, write to hello@peithad.com. We'll never reveal your identity to the reported account.

9. Your content and our intellectual property

  • Everything you upload or generate in Peithad (your data, conversations, skills, scripts and angles) is yours. You give us only the permission needed to store, process and show it to you in order to provide the service.
  • Peithad's software, design, brand and logo are ours. You may not copy or use them without written permission.
  • How we handle your personal data is explained in our Privacy Policy.

10. Warranties and limitation of liability

  • We work to make Peithad run well and securely, but it's provided "as is" and "as available": we don't guarantee it will work without interruptions or errors, or that it will achieve specific results in your campaigns.
  • We're not liable for indirect damages, such as lost sales, profits or opportunities, nor for the ad spend you decide on, decisions made based on AI answers, or failures of TikTok or other third-party services.
  • Our total liability to you is limited to the amount you paid us in the 12 months before the event that gives rise to it.
  • These limitations don't apply in cases of willful misconduct or gross negligence, or where the law doesn't allow them.

11. Governing law and disputes

These terms are governed by the laws of the Republic of Peru. Before any formal claim, write to us: we want to solve it directly. If we can't reach an agreement, the courts of Lima will have jurisdiction, without prejudice to your right as a consumer to go to INDECOPI or the consumer protections of the country where you live.

12. Changes to these terms

We may update these terms. If the change is significant, we'll update the date above and let you know by email or in the app. If you keep using Peithad after the change, you accept it.

13. Contact

Peithad
Lima, Peru
hello@peithad.com
https://peithad.com

Adapted from the Basecamp open-source policies / CC BY 4.0.